Monday, May 30, 2011

SPAM WARS Episode 1: Facebook Spam-Extermination Crash Course

SPAM WARS Episode 1: Facebook Spam-Extermination Crash Course

Getting tired of SPAM?

Seriously, how many times have we encountered this every time we log in to our Facebook accounts?

Don’t count. We know exactly how much spam you’ve seen this past week or two. They’re pretty much everywhere.

But here’s the thing with spam: it won’t spread if everyone knows how to avoid it.

So, here are some tips on how to spot and avoid suspicious spam links on Facebook:

1. Shortened links

If you’ve used Twitter, then you should be familiar with URL shortening sites. Thanks to Twitter’s 140-character limit, users often cannot fit links inside that limit and URL shorteners were invented to tackle this problem.

Thing is, Facebook users don’t need to use URL shorteners in their posts, since obviously you can add longer links in your posts without having a 140-character limit bug you off.

Next time, don’t click a link if you see your friend post a shortened URL coupled with:

2. A caption that makes you REALLY, REALLY, REALLY want to click the link.

“You can finally see who views your profile! Just click here:”
“Hey, is this really you in this video?”
“Check out my profile <insert your name here>! I edited it using this”
“OMG! I just watched Osama bin Laden’s death video here”
“To prevent SPAM, click the Verify Account link below.”

I know this might be hard, but DON’T CLICK ANY OF THESE LINKS!

As appetizing as these links might taste, there’s a 99% chance that they’re links to SPAM apps and harmful javascript code that can really mess up your profile and even use it to send SPAM links to your friends.

Keep away from them. But if you really want to click a link, ask your friend first if she really did post that link herself.

3. Suspicious chat links.

If a friend of yours suddenly chats with you with a link, there’s a big chance that it’s SPAM.

Sometimes, spam apps can use your name and use it to convince you that it’s a legitimate link he’s sending. Here’s an example:

Notice that the message mentions the name of the user to further convince the user that it’s a legitimate message from a friend. Sneaky, sneaky.

4. If you accidentally clicked a suspicious link and leads you to an App Install page with LOTS of permissions, then that is a spam.

Be scared.


Obvious spam app is obvious. Don’t install.

Those are just a few tips on how to spot Facebook spam and avoiding them. Stay tuned for the next part of this article, where we’ll give you even more tips on spotting and avoiding Facebook spam.

How We Listen To Our Social Media Market

How We Listen To Our Social Media Market

Before we ever learned how to speak years ago, we first listened to what we hear around us. Just like in social media, we listen to our market first before we engage in the community. Social media listening serves many functions.

Listening enables you to discover real-time and relevant consumer conversations such as those who are talking about your brand, what are they saying about you, where is your brand being talked about, why is your brand being talked about and when are they talking about you. It’s not only about your business but also to topics related to you and your industry.  If you know all these, you’ll have the strategy to engage your stakeholders. How do we listen to them in social media?

Here are a variety of tools out there.

•    Blog searches (Technorati, Google Blog search, Twingly, BlogPulse)

•    Social network search (Facebook, Twitter)

•    Search-based insights (Google Analytics, Google Trends)

•    Aggregator (SocialMention, Google Reader, Google Alerts)



There are many premium tools too like Radian 6, Collective Intellect, Heartbeat, and Trackur. We practice listening and yes, we love those tools. But how can you keep up with so many channels to listen to?   One solution is having a social media listening dashboard. Let’s say these dashboards can come in three forms.

1.    RSS Aggregator

With Really Simple Syndication (RSS), the feeds from different channels can be compiled into your Google Reader, your aggregator. For example, get the RSS feeds from Google News, Google Blog Search, Twitter, and Forums. Add them to your Reader and all you have to do now is simply open it every day. All in one place!

2.    Social Mention

Social Mention also has an RSS that can be added to Google Reader but it may conflict with existing ones because Social Mention also tracks tweets and blogs. It also includes the sentiments of those who are mentioning your search term.

3.    Dashboard Maker

Premium tools already provide you with a comprehensive monitoring dashboard but if you prefer free dashboards, you can try Netvibes. It can also compile more than the RSS like Web and Image search, and all other features.

Using dashboard saves resources especially time. It’s like filtering them all to a funnel. There is a lot of information out there that we listen every day so it’s up to us to make it efficiently hearable. When we hear them, we address their needs and engage with our social media market.

How To Effectively Share Content Across Multiple Social Media Channels

How To Effectively Share Content Across Multiple Social Media Channels

If sharing your content across multiple social media channel is a “spray and pray” system, it’s very simple! All you have to do is to create content and share it directly to your social media channels and pray you get great returns. That’s it. Yes, it sounds pretty easy but to tell you the truth, there are several factors to consider in effectively sharing your awesome content. 

Let’s take the case of you having a blog. Your goal is to gain more readers by exposing it to the public. By exposing, you are actually engaging your network. For example, sharing your blog on your website, Facebook, Twitter, social bookmarking sites, and other blogs is just half the battle. You should expect feedback from your friends and keep the discussions flowing. How do you effectively share your blog then?

1.    Be Consistent

Since you have multiple social media channels, you cannot avoid having different personalities on social networks especially when more than one person is handling it. Just make sure your personalities are in line with your goals and branding.  Have common theme designs as well to be easily recognizable. Being consistent is different from being similar. In terms of content production, you blog three new entries every day while you post the same entries in another blog. In terms of sharing your blog posts in social networks, it’s necessary because some people may be only following you in Twitter but not in Facebook.


2.    Choose Wisely

To start with, what sharing channels will you use for your blog? One is your social network for sure. There are also social bookmarking sites and aggregators.  Under these classifications, there are lots of services to choose from. You do not have the resources to manage them all so you may want to only pick relevant ones. You can easily choose if you have an idea of the demographics of your current and potential readers.  Where they are usually found? Where are they active the most? Who influences them? With your answers, pick as much as you can handle.

3.    Quality Content

People give value to higher quality content. Good content can be described as having compelling headlines, visually-appealing images, optimized keywords, error-free content, and regularly updated.

4.    Syndicate and Automate

It’s basically easy if you auto-share your posts on your sharing channels. Repetitively copying and pasting links can be tiring in the long run. For example, you can use Twitterfeed to post your blog feeds in your Facebook and Twitter accounts. In Hootsuite, they also have the RSS settings to let you post automatically in those networks too. It lets you change settings in what time do you want to share it and the volume being shared. Linking your content publisher and sharing channels simply makes your life easier. Now, what you have to do is to look at your mentions and sentiments on your blog.

Sharing across multiple channels gets your content reach a lot more people. Because of effective engagement, one gets better exposure. If you want to have the same outcome, just consider the factors to effectively share your content across multiple channels.

linkVirtual Assistant Inc. Free Video Course 7: Video Course Recap

linkVirtual Assistant Inc. Free Video Course 7: Video Course Recap

Calls to action for each of the services mentioned in previous courses (Facebook, Twitter Marketing, SEO, etc.), pitch opportunity to subscribe

o    COURSE 1 - Introduction

o    COURSE 2 - Most Outsourcing Ventures Are Full of Baloney

o    COURSE 3 - Cheap Labor Will Cost You More

o    COURSE 4 - What About My Business?  How Can I Be Sure This Will Work For Me?

o    COURSE 5 - How Can I Get More Business?

o    COURSE 6 - Creating and Maintaining Your Audience



Hello, and welcome to the seventh and final installment of your Virtual Assistant FREE Video Course.  In this video, we're going to be re-capping what we discovered and discussed in the previous 6 videos.

In video 1, I shared with you a little of my history and how I came to form Virtual Assistant Inc., my Business Process Outsourcing company that I've cultivated into an ongoing, continuously growing business.  Through strategic planning and intuitive forcasting, I have been able to maintain flexible control of my time, which allows me to focus on effectively managing the here-and-now while planning for future growth.

In video 2, we looked at how choosing the wrong outsourcing ventures can put a huge burden on you and your business.  I have personally experienced the woes and horror stories that many of us only read about or hear about in the news.  It can be challenging to take that first step into the perceived unknown... for fear of being taken advantage of, the uncertainty of dealing with remote assistance, and the concern for quality work.  Let me show you how I overcame the trials and tribulations I faced during my journey.

In video 3, we looked at the pitfalls of using cheap and non-qualified labor in your business, and how it can actually wind up costing you more in the long run.  The temptation to hire based on low price point is something we all encounter, and unfortunately many of us fall into that trap; it's definitely worth researching why prospect A may charge higher rates than prospect B for the same service, because what seems like a great deal at first may leave you with empty pockets in the end.

In video 4, we looked at ways using a Virtual Assistant can and will benefit your business.  What are some of the most common concerns involving remote business services?

Lack of Physical Presence?

A common myth is that one has to be physically present in order to be coached or trained effectively.  That may be true for some professions - like skydiving - but we're talking about skilled personnel who are chosen to perform the work because they are already qualified to do so, and have the capacity to quickly learn the nuances of your processes.

In today's business world, we're often so engaged in telephone conversations, texts, burrowing through emails, and other general "busy work" that we barely have time to look away from our computer monitors or desks, even trying to conduct business while driving down the road… which often becomes the most ideal "workspace" for correspondence with your VA, to help remove the busywork from your day so you can focus on your main objective.

Unfamiliarity with the Service Provider?

With the growth of the Virtual Assistant industry, there are now more instances of business process outsourcing than there used to be; as trends go, becoming a virtual assistant has reached popularity among career choices for many people.  Unfortunately, though, not everyone maintains the mindset or skillset required to become successful doing it; that is why it's important to make sure your Virtual Assistant is well educated, competent, and qualified to perform the tasks you assign him or her.

Concerns regarding Performance?

Can a remote or virtual assistant provide the same quality as the local employment pool in your area? Most certainly! In fact, it has been my personal experience that properly qualified and wisely chosen virtual         assistants can produce higher quality and more efficient results than hiring locally in many cases.

In video 5, we looked at a couple of methods to increase your business using the power of the internet.

The only way you can realistically expect to boost your business is if your target audience is able to find you when they search for the types of products or services that you offer - this is true online or offline - if you don't make your presence known, people won't know you exist.

How do you inform people of your services?  On the street, it's word-of-mouth, radio ads, tv commercials, newsprint, billboards, and other forms of traditional media; when it comes to traditional media, cash is king.  It's no secret that radio and television commercials cost money to make and broadcast, and you can always tell what someone's advertising budget was by the quality (or lack thereof) of their commercial.

So, not only have you shelled out a small fortune on a commercial you're not proud of now that you've seen it about 100 times… you're only reaching the audience who watches that particular tv channel, or listens to that particular radio station… and it's difficult to track the metrics of who saw or heard your message and came to a buying decision, unless they specifically tell you.


Ahh, the power of the Internet! Advertising online can increase your exposure to a MUCH broader and accurately targeted audience, exponentially increasing your income potential and building your reputation on the web - as well as your local market.  You have complete control over your advertising, site content, updates, and you can monitor your site traffic accurately.

But in order to achieve that prime visibility - at or near #1 of Google's, Yahoo's, and Bing's  search results, you'll need to implement an effective Search Engine Optimization strategy; consisting of keyword research, competitive analysis, link-building, and other tactics to get your site to the top of the search results.

Another strategy that nowadays goes hand-in-hand with good SEO practices is Social Media Marketing.  Social Media, such as Facebook, Twitter, blogs and forums, and other online social interaction venues, are the hot ticket to spreading the word.  The Web has become more transparent, and social community interaction is a very powerful marketing tool; word-of-mouth is now digital, and media-infused… just look at how many became famous because of YouTube!

In video 6, we discussed how you can maintain the attention and the loyalty of your audience after you've acquired them.

There's a very simple yet effective formula to gaining your audience and keeping them happy - in fact, it's so simple, it consists of just 4 words:

•    Listen - Firstly, listen to your audience; let THEM tell YOU what they want.

•    Identify - Identify your audience's needs, their concerns… what keeps them up at night?

•    Communicate - Communicate with your audience; remember to not talk to them, but with them.

•    Deliver - Once you've effectively identified the needs your audience has conveyed to you, and have offered your solution to their needs, you can now provide tangible deliverables that will satisfy them and continue building your rapport with them, creating a strong relationship that will thrive as long as you maintain it.


Thank you for watching our Free Video Course, brought to you by Virtual Assistant Inc.  Please feel free to check out our other videos and information materials for more tips on how you can grow your online identity, and stay current by joining our Social Media channels.